This is to serve as a formal recommendation of HCP (Hughes Customer Performance). I first became acquainted with HCP after the recommendation of one of my clients that had recently built a home using HCP. His actual statement to me was, “I was looking for a contractor to build my home. Little did I know I would end up with a new member of our family.”

In later 2012 I began looking for a construction company to build our new office complex. In a prior career I had some experience working with commercial contractors while building a couple large, 250,000+ ft/sq, department stores. Not knowing what to expect I met with and discussed our office project with HCP. I found the experience very enjoyable as HCP was experienced, knowledgeable and most of all confident in their ability to complete our building. HCP allowed me to be involved all along the way as I was reporting to a board of directors on the progress of the project. They kept me informed of not only the positive progress but if there were issues with suppliers or other subs that were out of their control, they brought that information to me early and allowed me to make alternate decisions should it be necessary. In short, I believe open and often communication is best during a large and costly construction project. HCP has this culture, and I found our interaction with each other to be the main reason we finished the project on time and just under budget.

It should be no surprise that a couple years later when my wife and I chose to build our new dream home there was only going to be one option as the contractor, HCP. My wife and I had a very similar experience on our home as I had experienced with the construction of our office. We broke ground on our 3,600 + ft/sq home the first week of July and celebrated Thanksgiving in our newly completed home. This is the 5th home my wife and I have had built as I have moved for my career to 5 different cities. I would like to think we have learned some things during those moves and builds along with my history in the Department store business. There is absolutely no doubt our current HCP built home is the highest quality, best built home we have ever lived in. I know where contractors can cut costs while not making it openly apparent. NONE of this was done on our home. HCP was always focused on quality first and adding to their bottom line second.

I would not hesitate to use them on a third project should that day come.

I am happy to write a reference for Hughes Custom Performance. HCP helped us complete our vision for a quality school district office building with meeting rooms. Gila Institute for Technology is a CTE school district that provides Career and Technical Education for high school students. HCP provided a quality 3,600 square foot custom building. HCP not only helped our overall school efficiency by improving our work area and office space. It is exactly what we asked for. HCP was there from day one as the architect helped us draw up the plans with HCP and our input. We wanted certain things custom built like extra storage for our books and a counter for staff to work while standing.

HCP made a one-of-a-kind school building for us. The community and students have commented hundreds of times that it is the nicest building in the Gila Valley. As a School Superintendent in Arizona for twenty-three years I have worked with many new builds and construction projects and HCP is the best.

If you are looking for quality workmanship, great communication and follow up pick HCP for your next school building or office. I fully endorse HCP. If you have any questions, please feel free to reach out to me.

Working with Hughes Custom Performance (HCP) was a great experience, and I would highly recommend them to anyone looking for an honest and reliable contractor. I had the privilege of working with Brian and his team at HCP on a commercial building project. The project consisted of multiple structural building materials including steel, wood, and block and Brian’s team was able to handle all the materials without issue.

Brian is one of the most honest and loyal business owners I have worked with. Today, it’s hard to find those qualities in people, but Brian and his team at HCP exemplified these characteristics. If Brian said he would do something, he followed through with it. To me his words were as good as a contract. The other thing I was impressed with was Brian’s attention to detail. He would not cut corners on anything and was still able to deliver a completed project. When we faced any supply chain or material issue, Brian was quick to let us know what we were dealing with and if there were alternative options for us. He worked hand in hand with our architect to make sure the design was not compromised even if a product or material had to be changed due to availability. We were very impressed that HCP was able to deliver our building on time and within our budget. We would not hesitate to work with him again..

In 2015 I began working with Hughes Custom Performance, HCP, on a commercial project. I had known the owner, Brian Hughes for some time prior and had been impressed. If Brian committed to something, he would be there, it would happen. When it came time to build my commercial office suite, that was the personality that I wanted.

As we met to review the architect plan sets, Brian was able to offer valuable input based on his past experience, some of which at a substantial savings in time, cost, and future headache. The bidding process was smooth and on par or better than several comparatives. In some instances, Brian made recommendations based on his experience for subcontractors where perhaps their cheaper cost came at a price in quality or dependability, allowing for us to make informed decisions on our project.

Construction started and stayed on time, his attention to detail extended not only to the project itself, but also to the job site. HCP was particularly attentive to cleanliness and safety. We were given deadlines well in advance for decisions along the way, and Brian offered input and expertise to guide us. As my industry specific subs came through the project along the way, they were always very impressed and often brought others to see the site.

Upon completing the initial project on time and budget and without reservation, I contracted HCP again for my personal residential project, and several subsequent build-outs of the initial space. I consider Brian an expert in his field and hold him in high regards personally and professionally.